Fraud Prevention

10 years ago, fraud prevention was a challenge but the environment in which fraud managers and strategists operated was fundamentally simpler. Today, the banking environment is more complex and significantly more dynamic. The number of channels and banking products offered via those channels grows every year. And at the same time, fraud criminals have become more sophisticated and better organized.

The net result of these changes is those tasked with establishing a fraud prevention program and infrastructure face a very hard set of challenges. Anti-fraud programs are expected to be more effective than ever before. Expansion of the fraud program must keep pace with the launch of new products and channel services. And both detection failures and project delays can have a real impact on a financial institution's business performance and customer relationships.

In response Exzac has developed a set of services aimed at restoring transparency and agility to the relationship between financial institutions and their fraud prevention vendors. From strategy reviews, to implementation, to tuning and augmenting fraud detection capabilities with highly effective rule sets, Exzac is working with our clients to create a complete fraud infrastructure that is as easy to manage as it is effective. We have worked with clients across a wide range of fraud problems, from online and cross-channel fraud to wire fraud; from employee fraud to card fraud; from first party fraud to deposit fraud.

Fraud Strategy Services

From the inside, it is often hard for a firm to get a 360 degree view of the challenges, internal capabilities, and technology options available to establish an effective fraud defense. Exzac works with our clients to identify the right fit considering their needs and requirements and the options available to solve anti-fraud problems. We provide advisory services on tactical problems – such as how to establish a defense against Wire & ACH fraud – and strategic issues such as how to work through a practical enterprise fraud roadmap.

Implementation & Testing

To address growing demands from clients to reduce costs and speed fraud system implementations, and tasked by a top five financial services company to demonstrate proven results, Exzac developed a highly agile iterative approach and set of standardized and in many cases automated processes to deliver solution implementations rapidly and without the rework and project risks typically associated with fraud projects. In addition we offer programs and simulation tools for testing the technical efficacy and fraud detection performance of both out-of-the-box solutions and rule sets developed by your analytics staff.

Application Improvemention & Customization

For a long time financial services companies had to choose between black box solutions and empty platforms requiring heavy customization. Exzac offers an alternative with a set of application services that solve key aspects of a fraud defense from tuning existing solutions, to generating detection & policy rule sets and more. Exzac application services deliver a 100% transparent offering that allows our clients to quickly and effectively plug holes in their fraud defenses while leveraging existing infrastructure investments.


 

Managing fraud risk today requires a flexible approach that can adapt quickly to new threats, channels, products and other changes in in an already complex environment.


Oct 11 2011
Top U.S. Bank Improves Quality

A top U.S. bank was receiving an unmanageable amount of alerts with various degrees of quality from its real-time fraud monitoring system. Data quality issues were difficult to detect and long data processing times were hindering the ability to effectively monitor fraud in real-time, exposing the bank to increased risks from fraudulent activities.


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